National Coverage and Expert Regional Focus
Our distribution centre offers a fast nationwide freight service for merchant and trade sectors.
Efficient and Effective Warehouse Network
We provide an efficient and effective warehouse network with investment in our own commercial vehicles.
Pinpoint Deliveries
To further enhance this service, we have invested in modern software to manage and pinpoint deliveries.
Collection
Next day collection is dependent on the products available at our depot during work hours. Products on our store might not be available at our depot and might need to be transferred from other locations.
It's recommended to confirm that your order is ready for collection by contacting our depot prior to your visit. If a product is out of stock, the depot will inform you of the earliest collection date.
The chance of collecting within 24 hours of placing an order cannot be guaranteed. If you need the order within that time frame, it's important to reach out to the depot ahead of time to confirm collection options.
There is no charge for collection.
Shipment
We offer shipment to most locations within England, Scotland and Wales with our own commercial vehicles Monday to Fridays excluding national holidays. Other locations not included in our shipping zone can be quoted for in advance.
Your order will be shipped within 3-5 workdays if the product is in stock. However, please note that orders requiring a stock transfer might add extra days to the shipment window.
If there are challenges at the shipment location please let us know. Some of our vehicles are large commercial vehicles with wide trailers that might not be able to reach smaller residential roads.
There is a £150 shipment charge for orders up to £300 including tax. For orders more than £300 there is no charge for shipment.
Returns
Once your order is received it is important that you check the products for damages or defects at the time of arrival. Failure to report damages or defects on our shipment note might result in the return refused. We cannot be held liable for products that are reported damaged once the shipment has been signed for.
You can return a complete order purchased from the store that is no longer required to our depot. Products must be returned in the original condition within 15 days after arrival.
Products returned might be subject to a restocking charge and this will be deducted from your refund. This is for the charges incurred to us from our suppliers.
We reserve the right to inspect all returned products prior to a product exchange or refund. Orders are to be returned at your expense with proof of purchase for an exchange or refund.
All refunds will be made to the card used to purchase the product within 30 days.
Free Sample Box Available to Order
Order a free sample box with product information to discover the most suitable solution for your application.